alfa 4d Platform Privacy Notice
This page describes what we collect when you use alfa 4d and how we keep that data protected. We collect personal information to verify your identity, process your payments, and deliver our service. We do not sell your data to third parties, and we use industry-standard encryption to secure your account.
Our privacy practices comply with applicable data protection laws. We store your information on secure servers and limit access to authorized staff only. If you have questions about how we handle your data, contact our support team — we're happy to explain our practices in detail.
This notice applies to all users of alfa 4d, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction.
What data we collect on alfa 4d
We collect information in three categories. First, identity data: your name, email address, date of birth, and a valid ID number. We ask for this during account creation and verify it before you can deposit or withdraw. Second, payment data: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details for mobile banking, local payment, online payment, e-wallet). We do not store your full payment credentials — we use tokenized transfers so your bank or e-wallet provider holds that information. Third, activity data: your predictions, game history, account balance, and login timestamps.
We also collect technical data: your device type, operating system, IP address, and browser information. This helps us optimize our app for different devices and detect fraudulent access attempts. We use cookies to remember your login session and preferences, so you don't have to re-enter information every time you visit.
We collect this data to verify your identity, process your deposits and withdrawals, settle your predictions and game outcomes, and comply with anti-money-laundering regulations. We do not collect data beyond what's necessary to operate our platform.
Key takeaways
- We collect identity, payment, and activity data to operate alfa 4d
- We do not store full payment credentials — your bank or e-wallet provider does
- We use encryption to protect your account and data
- We do not sell your data to third parties
- You can request access to or deletion of your data anytime
How we use your data on alfa 4d
We use your identity data to verify your account and comply with anti-money-laundering regulations. We use your payment data to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. We use your activity data to calculate your account balance, settle your predictions, and provide customer support.
We use technical data to optimize our platform, detect fraud, and prevent unauthorized access. We analyze aggregate activity data (not linked to individuals) to understand which games and markets are popular, so we can improve our service. We never use your data for marketing purposes without your consent.
We may share your data with third-party processors who help us operate alfa 4d — for example, payment processors, hosting providers, and customer support platforms. These processors are bound by confidentiality agreements and may not use your data for their own purposes. We may also share data with law enforcement if required by law.
Your rights regarding data on alfa 4d
You have the right to access your data anytime. Log into your account and view your profile, payment methods, and activity history. You can update your email address or password directly in your account settings. If you want a complete copy of your data, contact our support team and we'll provide it in a standard format.
You have the right to request deletion of your account and associated data. We'll delete your personal information within 30 days, except where we're required to retain it for legal or regulatory reasons (for example, anti-money-laundering records). You can request account deletion through our support team.
You have the right to object to certain uses of your data. If you don't want us to use cookies, you can disable them in your browser settings (though this may affect your experience on alfa 4d). If you don't want us to analyze your activity data, contact our support team and we'll exclude your account from analytics.
Cookies and tracking on alfa 4d
We use cookies to remember your login session, your language preference, and your account settings. These cookies expire after a set period (typically 30 days) or when you log out. We use analytics cookies to track how users interact with our platform — for example, which games are played most often, which payment methods are preferred, and where users encounter problems. This helps us improve alfa 4d.
You can disable cookies in your browser settings. If you do, you'll need to log in each time you visit alfa 4d, and some features may not work as expected. We do not use third-party tracking pixels or social media trackers on our platform.
We do not sell your data to advertisers or data brokers. We use your data only to operate alfa 4d and improve our service.
Data security and retention on alfa 4d
We protect your data with industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your password is hashed and salted, so we never store it in plain text. Your payment credentials are tokenized — we store a reference token, not your actual card or account number. Our servers are protected by firewalls, intrusion detection, and regular security audits.
We retain your data for as long as your account is active, plus a retention period for legal and regulatory compliance. After you delete your account, we retain certain data (such as transaction records) for anti-money-laundering purposes, typically for five to seven years. We delete other personal data within 30 days.
If we discover a data breach, we'll notify you within 72 hours and explain what happened, what data was affected, and what steps we're taking to prevent future breaches. We maintain cyber insurance to cover potential losses from security incidents.
Third-party processors and international transfers
We work with third-party processors to operate alfa 4d. Our payment processors handle deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. Our hosting provider stores our servers and databases. Our customer support platform stores support tickets and chat logs. All processors are bound by data protection agreements and may not use your data for their own purposes.
Our servers are located in multiple jurisdictions. Your data may be transferred to and stored in countries outside Indonesia, which may have different data protection laws. By using alfa 4d, you consent to this transfer. We ensure that all transfers comply with applicable data protection regulations.
If you have concerns about international data transfers, contact our support team. We can discuss your options and explain how we protect your data across borders.
Contact us about privacy on alfa 4d
If you have questions about our privacy practices, want to access your data, or want to request deletion of your account, contact our support team. We're available in English and respond to inquiries during business hours. You can reach us through the support form on our platform or by email.
We take privacy seriously and are committed to protecting your data. If you believe we've mishandled your information, you have the right to lodge a complaint with your local data protection authority.
This privacy notice was last updated in 2024. We may update it from time to time to reflect changes in our practices or applicable law. We'll notify you of material changes by posting the updated notice on alfa 4d and updating the "last updated" date.